MediScan Co., Ltd. (hereinafter referred to as "the Company") has established the following Personal Information Protection Policy (hereinafter referred to as "this Policy").
We will ensure that all employees recognize the importance of personal information protection and thoroughly understand this Policy, and comply with the Personal Information Protection Law and other related laws and regulations.
1. Collection of Personal Information
When handling personal information, the Company will specify the purpose of use as much as possible, announce the purpose of use in advance, and collect and handle personal information appropriately within the scope necessary to achieve the purpose of use specified in "2. Purpose of Use of Personal Information."
The Company may collect and use the following information when customers use our services. If customers cannot provide the following information, some or all of the service functions may not be available.
• Name, age, gender, address, phone number, email address
• Customer's payment information (credit card information, bank account information, etc.,)
• Information about customers obtained by the Company through interactions with customers (identity verification information, etc.,)
2. Purpose of Use of Personal Information
We will specify the purpose of use of personal information entrusted to us by customers as much as possible and handle it appropriately within the scope necessary to achieve the purpose at the time of collection. In addition, the Company may use personal information for the following purposes.
• Provision of our services and response to inquiries regarding our services
• Notification of changes to our service content and new service information
• Marketing and sales activities
• Maintenance and management of our services
3. Provision to Third Parties
The Company will manage personal information entrusted to us by customers appropriately and will not disclose personal information to third parties except in cases that fall under any of the following.
• When the customer has given consent
• When disclosing to contractors to whom the Company has outsourced business operations to provide services requested by customers
• When there is an imminent danger to human life, body, and property, and there is an urgent necessity
• When disclosure is required by law
4. Management of Contractors
The Company may outsource the handling of personal information to external parties to the extent necessary for the implementation of the purpose of use, but when outsourcing, we will select contractors whom the Company recognizes as handling personal information appropriately. In addition, the Company will provide personal information to contractors limited to the scope necessary for the implementation of the purpose of use, require appropriate handling of personal information through contracts, etc.,, and regularly confirm the status.
5. Procedures for Responding to Requests for Disclosure, etc.,
For personal information subject to disclosure, when requests for notification of purpose of use, disclosure, correction, etc., (correction, addition, or deletion of content), suspension of use, etc., (suspension or deletion of use), or suspension of provision to third parties are made by the person concerned or their representative, we will respond within a reasonable range. For methods of disclosure, etc.,, please contact the "Contact Point for Opinions, Inquiries, Complaints, Disclosure Requests, etc., Regarding Personal Information Handling Agreement" described below.
6. Contact Point for Opinions, Inquiries, Complaints, Disclosure Requests, etc., Regarding Personal Information Handling Agreement
For opinions, inquiries, complaints, and disclosure requests, etc., regarding the Company's handling of personal information, please contact through the contact information listed below. We cannot accept direct requests at our office and we appreciate your understanding.
Contact Information
MediScan Co., Ltd. Personal Information Inquiry Desk
info@mediscan.co.jp (Weekdays 9:00-18:00)
7. Changes to Personal Information Protection Policy
The Company will review the operational status regarding the handling of customers' personal information from time to time and strive for continuous improvement, and may change this Personal Information Protection Policy as necessary. When changes are made, they will be posted on this website.
MediScan Co., Ltd.
President and CEO
Koichiro Yoshino
Last Updated: August 28, 2025
